Case Studies

Aerospace

Continental Airlines eForms Solution

In early 2005, Continental Airlines embarked upon a paperless initiative. Among the initiative’s multiple goals was the elimination of paper forms. Continental evaluated three leading forms vendors before deciding upon the Adobe LiveCycle platform. InfoTrust Inc., an Adobe Enterprise partner, piloted the eForms solution for Continental. The particular form identified for the pilot was the Engineering Request (ER), a form used extensively in Continental Technical Operations to evaluate proposed changes to aircraft.

Delta Air Lines' Online Technical Information System

In 2002 Delta Air Lines selected the FlightLine™ product suite for their Online Technical Information System (OTIS) Project. The FlightLine™ platform provides for the import, authoring, publishing and delivery of these manuals via the web, over Delta's intranet, and PDF. The more than 70 supported maintenance manuals and illustrated parts catalogs cover all aircraft and engines in Delta fleet.

Continental Airlines EDMS Case Study

The EDMS system provides Continental Airlines with a state-of-the-art environment to support electronic airline information from multiple sources. EDMS converts ATA-2200 SGML so that it can be authored, managed, and displayed using available XML tools. OEM airline maintenance manual SGML source is imported into the system, converted to XML, broken down into the appropriate lower levels, and stored within .......

BFGoodrich AirFLOW Case Study

AirFLOW is a document management system that automates the engineering support process at BFGoodrich Aerospace (BFGA), the nation's largest independent repair station for commercial aircraft. Engineering support requests (ESRs) are generated by maintenance technicians who encounter non-routine problems during repair of an aircraft. These problems can be extremely disruptive to the repair process, so speedy response from engineering is .......

Automotive

Chrysler Case Study

The solution for Chrysler publishing represents the most complete, comprehensive digital asset management implementation initiated by any company. The new system includes authoring, content management, and composition of all technical manuals produced by Chrysler for all their vehicles .......

Custom Solutions

Sun Mircosystems Web Content Management Case Study

The Web Content Management System is a dynamic HTML publishing system that automates the content management for web pages at Sun Microsystems. Web page content is created, managed, and stored within a Documentum docbase. Web pages are dynamically built from web page fragments stored in the docbase. These web page fragments are assembled according to the end-user's profile .......

Lightning Source eBook Case Study

Lightning Source (LSI) gives booksellers an edge in today's marketplace by providing low-volume print capabilities to keep a breadth of titles active, and comprehensive eBook fulfillment services. With both, Lightning Source provides a fast, reliable source for meeting consumer demand in the marketplace. Electronic books are delivered supporting the latest eBook formats such as Microsoft Reader and Adobe Web Buy with full Digital Rights Management security .......

Intel Case Study

The Field-Division Business Link (FDBL) application is a document publishing and workflow system that allows product development organizations inside Intel to send appropriate marketing information to the marketing representatives for Intel partners who need information about a product. The content is created and then uploaded to a Documentum docbase, where it is managed and undergoes a workflow process that distributes and publishes the information to Intel business partners.