Defense System Maintainers

The Challenge

Defense forces face numerous issues in the creation, configuration management, distribution, and viewing of technical orders and work cards to maintain their complex defense systems that include aircraft, spacecraft, naval systems, and land-based systems.

A typical weapon system operator must manage technical data in multiple formats from several vendors for the same system. These operators must control the configuration of this data and then distribute it to all of the bases that operate these systems.

The complexities and costs of configuration control and distribution require precise coordination and enormous amount of funding to make sure that the proper data is received by the technicians maintaining the system. The technicians responsible for maintaining these complex systems must work with a vast amount of technical data to perform their jobs.

These technicians sometimes have to determine which technical orders apply to the system that they have to maintain. This requires retrieval of technical data and research time that should instead be spent directly maintaining the weapon system to improve system availability and reliability.

Some of the issues faced by defense organizations include:

• Mixed systems
• Mixed data formats
• Mixed data standards
• Frequent changes to technical data and part numbers
• Multiple locations
• Safety
• External organizations
• Large volumes of data
• Complex data distribution

The Solution

InfoTrust is the leading provider of content management solutions for structured and unstructured information. InfoTrust solutions use best-of-breed technologies and products to securely manage all operational information and provide personalized access to the timely knowledge needed.

Our customers use InfoTrust resources to design and implement a system based on specific needs or to provide XML and SGML expertise to support an in-house project team. InfoTrust engineers and seasoned technical writers can offer the following types of assistance:

• Developing a CONOPS and creating requirements specifications
• Performing document analysis for existing and anticipated publications
• Setting up conversion systems for legacy documents
• Converting legacy documents to digital formats
• Developing schemas, DTDs, or style sheets, as well as modifying existing DTDs or creating new DTDs to suit specific application requirements
• Analyzing output requirements, including layout design, style specifications, and development of style sheets for multiple types of media
• Analyzing and customizing an authoring/publishing environment, including modifying menus, key assignments, and seamlessly extending the capabilities of software
• Integrating with other software components for content management, workflow, databases, viewers, CD publishers, and other systems
• Authoring and illustrating all types of technical documents
• Creating training materials that can be delivered in the classroom, on the web as eLearning, and as video
• Performing project management

The Benefits

InfoTrust systems provide the following benefits:

• Improved system readiness and availability
• Reduced sustainment costs